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Frequently Asked Questions (FAQs) – Contact Dr. Chetan Dhongade
Find answers to common questions about contacting Dr. Chetan Dhongade, booking appointments, online consultations and clinic-related queries.
1. What is the best way to contact Dr. Chetan Dhongade?
You can reach me through the contact form on this page, via Lybrate widget, or directly at my clinic. Using the form ensures your query is logged and responded to within 24 hours.
2. How soon can I expect a response after submitting the contact form?
I usually respond to messages within 24–48 hours. For urgent medical needs, it is best to DM at WhatsApp number or call the clinic directly instead of using the contact form.
3. Can I book an appointment online?
Yes, you can. Use the Appointment Form on this page or the Lybrate widget for instant booking. You will receive confirmation via email or SMS once the appointment is scheduled.
4. Do I need to share my medical history before contacting?
No, your initial contact can be general. Once you book an appointment, you may be asked to provide a brief medical history for better consultation and accurate treatment planning.
5. Is online consultation available, or do I need to visit the clinic?
I offer both in-clinic and online consultations. Patients from outside India or those who cannot travel can connect via video consultation. The appointment form allows you to choose your preference.
6. What should I include in my message when contacting?
Please mention your full name, contact details, and a short description of your concern. This helps me understand your query better and provide a quick, accurate response.
7. Do you provide emergency medical care?
No, I do not provide emergency services through this website. For emergencies, please visit your nearest hospital or emergency room immediately.
8. Are there any consultation fees for initial queries?
General queries through the contact form are free. However, consultations (online or in-person) may involve professional fees. The fee details are shared during appointment confirmation.
9. Can I share reports or prescriptions while contacting?
Yes, you may upload or share your recent reports and prescriptions when contacting me. This helps in understanding your case better, especially for follow-up patients.
10. What are your clinic’s working hours?
Clinic timings are usually 10 AM – 9 PM IST, Monday to Saturday. However, online consultations may be scheduled beyond these hours depending on availability.